Responsible Gaming – Captain Jack Casino
At Captain Jack Casino (https://captainjackcasino.co.za/), we are committed to providing a safe, fair, and responsible gaming environment. We encourage all players to enjoy casino games responsibly and make informed decisions while gambling.
1. Our Commitment to Responsible Gambling
We believe that gambling should be a fun and entertaining activity, not a source of stress or financial difficulty. To ensure responsible gaming, we:
✔ Provide self-exclusion and deposit limit options
✔ Promote awareness of problem gambling
✔ Prevent underage gambling
✔ Offer support for players who need help
2. Tips for Responsible Gambling
To keep gambling fun and under control, follow these guidelines:
🎯 Set a Budget – Decide on a gambling budget and stick to it.
⏳ Manage Your Time – Set time limits and take regular breaks.
💰 Never Chase Losses – Accept that losses are part of gambling.
🤝 Use Deposit Limits – Set daily, weekly, or monthly deposit limits.
⚖️ Balance Gambling with Other Activities – Keep a healthy lifestyle and don’t let gambling interfere with daily responsibilities.
🚫 Never Gamble Under the Influence – Avoid playing while intoxicated or emotionally distressed.
3. Underage Gambling Prevention 🚫
Captain Jack Casino strictly prohibits underage gambling (18+).
✔ We require age verification for all new accounts.
✔ We encourage parents to use parental controls to block gambling sites for minors.
If you suspect an underage player is using our platform, please contact our support team immediately.
4. Self-Exclusion & Player Protection
If you feel that gambling is becoming a problem, we offer self-exclusion and player protection tools:
🔹 Self-Exclusion – Temporarily or permanently block access to your account.
🔹 Deposit Limits – Set daily, weekly, or monthly deposit limits.
🔹 Reality Checks – Receive notifications about your gaming time.
To activate self-exclusion or deposit limits, contact our support team at [email protected]
5. Signs of Problem Gambling
If you experience any of these signs, it may be time to seek help:
⚠️ Gambling is affecting your work, school, or personal life
⚠️ You feel anxious, guilty, or stressed about gambling
⚠️ You are chasing losses or gambling to escape problems
⚠️ You are borrowing money to gamble
⚠️ You are hiding gambling activity from family or friends
If you recognize these signs, consider taking a break or seeking support.
6. Support & Gambling Help Resources
If you or someone you know has a gambling problem, help is available:
📞 South African Responsible Gambling Foundation (SARGF) – 0800 006 008
📞 GamCare (UK) – 0808 8020 133
📞 BeGambleAware – 0808 8020 133
💡 Seeking help is a sign of strength. Don’t hesitate to reach out!
7. Contact Us for Assistance
If you need help setting deposit limits, activating self-exclusion, or have concerns about responsible gaming, contact our 24/7 customer support team at:
At Captain Jack Casino, we are dedicated to providing a safe and responsible gaming environment for all players. Play responsibly, have fun, and stay in control!